FAQ’s about your WordPress Template

We’ve put together some questions you might have about our WordPress Templates – but if things still aren’t clear simply get in touch with us here.

What do I get included in the price?

The price includes Square One adding your supplied content and images – up to a maximum of 10 pages PLUS supply of video tutorials to show you how to manage your site and add further content yourself.

Do I have to host my site with Square One?

No you don’t have to use our hosting services – but you would have to check your preferred hosting company can host WordPress sites.

How much is your hosting?

We charge £20 a month for hosting BUT this also includes our standard Service Level Agreement which means we ensure your site is secure, all WordPress plug ins updated and any bugs that result from any WordPress Core or Plug in Update are fixed. All our hosted sites are put on WordFence which means we get notification of any odd activity and act accordingly. There is no minimum period – you are free to switch hosting whenever you wish.

How long will it take for my site to be up and running?

If you choose one of our current Templates i.e. those with the demo button) – we can have a first link to you within a couple of days. If you choose a site that has currently yet to be built (those with a preview image button) then please allow a couple of weeks.

Can I add extra functionality/Plug ins to my site

You can add any extra functionality yourself once the site has been handed over OR we can do this for you but will charge accordingly.

Can I modify the design slightly of the WordPress template I choose?

The templates are built to be as flexible as possible in terms of colour/font options but the basic layout is fixed.
If you wish to make design changes these will be costed additionally.

What do I need to supply you with?

Initially we will need your logo and any brand guidelines plus the words and images for your site (you must make sure you own the copyright for these images – Square One will not be liable for unauthorised use of images as supplied by yourself.) Once the site is ready to go live we will need access to your domain name account and if we are not hosting access to your hosting account in order to make the site live.

I don’t have a logo or branding can you help?

Yes we can provide logo and branding design – simply let us know at the enquiry stage if you require this and we will quote accordingly.

Will my WordPress template include SEO?

You are responsible for the SEO of your site – all our templates are built correctly to be indexed by Google – Google particularly likes the structure of WordPress so you are halfway there! We will automatically install Yoast –   an SEO plug in to your site for you to manage. We recommend you also install Google analytics.

How often will new WordPress template designs become available?

We aim to update our range every month so if there’s nothing that takes your fancy – check back – or fill in your details here and we’ll let you know when new designs are in.

Do I have to pay VAT?

We are a VAT registered company but we have included the VAT in the price that you see – the VAT will be broken down on the invoice.

What’s the exact process of getting my WordPress Template live?

1. Pick a theme
2. Pay deposit
3. Supply your branding and content and an idea of what you want where
4. Check the link supplied
5. Let us know of any tweaks to colours/positioning of text
6. Approve the site
7. Pay final payment
8. Give us hosting details/or name domain registration
9. Site goes live
10. Read and implement your free SEO sheet
11. Read and implement instructions on email set up
12. Watch the video supplied to add more content if you need
13. You’re Ready to Go!!!